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--- software:intro:install:mysqlissues [2022/12/13 09:10] – created henrik
+++ software:intro:install:mysqlissues [2022/12/13 10:03] (current) – henrik
@@ Line 1: / Line 1: @@
-====== MySQL installation issues ======
+====== MySQL installation/connection issues ======
+Recent MySQL installations might fail with an error.
+Please try one of the following.
+===== Possible issue: MySQL installer needs to be updated =====
+  - Go go Start menu and start "MySQL Installer - Community"
+  - If you see the message "Mandatory MySQL Installer Upgrade Available", you must select Yes to update it
+  - After the installer restarts, and it asks you what to do next (such as a "Choosing a setup type"), close the installer
+  - Retry installation via the BBT setup guide
+{{:software:intro:install:mysql-installer-upgrade.png?nolink&400 |}}
+==== Error: Retrieval of the RSA public key is not enabled for insecure connections ====
+If you encounter this error, please go and reconfigure the database inside BBT setup, and make sure to enable the "Secure connection" option.