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This shows you the differences between two versions of the page.

--- online:communication:mail [2023/12/07 10:58] – created sebastian
+++ online:communication:mail [2024/10/02 07:47] (current) – external edit 127.0.0.1
@@ Line 2: / Line 2: @@
 ====== E-mail======
+Send e-mail to participants by going to **Communication** and **Send emails out**. Click on **Write new e-mail**.
+You have two options:
+  * Template builder
+  * Text editor
+The most commonly used option is **template builder** which offers a variety of visually pleasing and neat features for the receivers to engage in the e-mail.
+**First** enter name of sender, subject and reply address (if you want receivers to be able to reply).
+{{:online:communication:e-mailstart.png?nolink&600|}}
+**Next step** is to create the content of the e-mail. By using the side-bar on the right, you can drag and drop elements to your e-mail. This is an easy way to add buttons, pictures and text.
+{{:online:communication:skaermbillede_2023-12-12_134334.png?nolink&300|}}
+You can also easily merge data my using the tags shown on the right of your e-mail builder.
+{{:online:communication:skaermbillede_2023-12-12_134554.png?nolink&400|}}
+**Preview e-mail**
+You can preview the e-mail and send a test to yourself by clicking on the small eye. Always do this before sending it.
+{{:online:communication:previewemail.png?nolink&200|}}
+**Sending the e-mail**
+When you've saved your e-mail, you can send by clicking on **Select recipients** and **Select recipients and prepare to send the email**.
+{{:online:communication:sendmail.png?nolink&600|}}
+You then select the distances you wish to send the e-mail to. You can also add e-mail adresse manually from text or add participants from another event.
+**Important to filther participants**.
+You can easily filther participants to avoid sending the e-mail multiple times to the same address or to participants who already received the e-mails.
+{{:online:communication:skaermbillede_2023-12-12_135201.png?nolink&600|}}
+**Delayed sending** is also an option.
+**Final step** is to approve sending. It's always a good idea to **only prepare emails and queue them**. This way you can see how many e-mail are prepared before you're sending to avoid mistakes.
+{{:online:communication:sendmail2.png?nolink&600|}}
+When you've confirmed the number of e-mail prepared, then hit **Continue**.
+{{:online:communication:sendmail3.png?nolink&600|}}
+**Automatic e-mail**
+You can also set up an automatic e-mail that will be sent to new people signing up for the event. An example could be information about the race and the participants bib no.
+You do this by creating the e-mail and then selecting **automatic e-mail sending** when selecting participants and sending the mail out.
+{{:online:communication:skaermbillede_2023-12-12_135950.png?nolink&300|}}
+**E-mail statistics**
+You can also see **opening rate, unsubscribed and could not send.**
+{{:online:communication:skaermbillede_2023-12-12_140203.png?nolink&600|}}
+**Add QR codes to e-mail**
+If you have check-in before the event, you can send out a QR code for the participant to bring on race day. See also: [[online:additional:checkin|]]
+Paste the following in the e-mail:
+{qrcode_editcode_url}
+Race no.: {bib}
+Name: {name}
+Race: {race}
+{{:online:communication:qrcode.png?nolink&300|}}